Responsible Gaming

1. Our Commitment to Responsible Gaming

At Staytica, we are committed to promoting responsible gaming practices. While we primarily provide hotel booking and travel services, some of our partner properties include casino facilities. We recognize that gambling can be problematic for some individuals, and we are dedicated to providing resources and support for responsible gaming.

This policy outlines our approach to responsible gaming and provides information on available resources for those seeking assistance.

2. Principles of Responsible Gaming

We adhere to the following principles in our approach to responsible gaming:

• Gaming should be enjoyed as a form of entertainment, not as a way to make money or solve financial problems.
• Gaming decisions should be made in a balanced, informed manner.
• Individuals should only gamble with money they can afford to lose.
• Gaming should not interfere with personal, professional, or family obligations.
• Individuals should take regular breaks from gaming activities.
• Gaming should not be used as a coping mechanism for emotional or psychological issues.

3. Information About Our Gaming Partners

Some of our partner hotels and resorts include casino facilities. When booking accommodations at these properties through our platform, we provide clear information about the gaming facilities available, including:

• Types of games available
• Gaming age restrictions
• Operating hours
• Responsible gaming resources offered by the property

All our gaming partners are required to maintain proper licensing and adhere to the relevant regulatory requirements in their jurisdictions.

4. Identifying Problem Gaming

Problem gaming is characterized by an inability to control gaming behavior despite negative consequences. Here are some signs that may indicate problem gaming:

• Spending more time or money on gaming than intended
• Feeling irritable or restless when trying to reduce or stop gaming
• Using gaming as an escape from problems or negative emotions
• Lying to family members or others about gaming activities
• Risking significant relationships or career opportunities due to gaming
• Chasing losses or feeling a need to gamble with increasing amounts of money
• Borrowing money or committing illegal acts to finance gaming
• Neglecting personal hygiene, health, or responsibilities due to gaming

If you or someone you know exhibits these signs, it may be time to seek help from professional resources.

5. Resources for Responsible Gaming

We encourage responsible gaming practices and provide access to the following resources:

5.1 Self-Assessment Tools

Several organizations offer self-assessment tools to help individuals determine if their gaming habits are problematic

5.2 Helplines and Support Organizations

The following organizations provide confidential support, information, and counseling:

• National Problem Gambling Helpline (US): 1-800-522-4700 (24/7 confidential support)
• GamCare (UK): 0808 8020 133
• Gambling Help Online (Australia): 1800 858 858
• Problem Gambling Foundation (New Zealand): 0800 664 262

5.3 Self-Exclusion Programs

Many casinos and gambling establishments offer self-exclusion programs that allow individuals to voluntarily ban themselves from gaming facilities. When you check in at properties with casino facilities, you can inquire about their self-exclusion options.

6. Tips for Responsible Gaming

If you choose to participate in gaming activities during your stay at our partner properties, we encourage you to follow these guidelines:

• Set time and money limits before you start and stick to them.
• Do not gamble when upset, depressed, or in a vulnerable state of mind.
• Balance gaming with other activities during your stay.
• Do not view gambling as a way to make money or solve financial problems.
• Take regular breaks from gaming activities.
• Avoid alcohol or substances that may impair your judgment while gaming.
• Do not borrow money to finance gaming activities.
• Learn the rules and odds of the games you play.

7. Age Verification

All guests must comply with legal age requirements for gambling in the jurisdiction where the gaming activity takes place. These requirements vary by location:

• Most of the United States: 21 years of age
• Canada, United Kingdom, and most of Europe: 18 years of age
• Some Asian countries: 21 years of age

Our partner properties have measures in place to verify age and prevent underage gambling. We fully support these measures and encourage proper identification checks.

8. Our Partner Properties' Commitment

We work with properties that demonstrate a commitment to responsible gaming. Our partners typically provide:

• Staff training on responsible gaming practices
• Information about responsible gaming on-premises
• Support for guests who may be experiencing problems with gambling
• Enforcement of age restrictions
• Self-exclusion options

9. Contact Us

If you have questions or concerns about responsible gaming at our partner properties, please contact our customer service team:

Email: [email protected]
Phone: +1 (555) 123-4567

We are here to help ensure your stay is enjoyable and responsible.